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Post by pkpiano on Jan 29, 2017 0:06:50 GMT -8
Hello, After reading through many posts and trying a variety of things I still haven't been able to launch the game. No screen of any kind opens but I can see the model.exe process running in task manager and sitting consistently around 18% CPU usage. The error_log file gives me the following: ->INITIALIZING SOUND MODULE Speakers (Sound Blaster Recon3Di) FAILED TO INITIALIZE SOUND DEVICE After discovering this, I tried the following, all running directly from model.exe: - Re-installing/updating audio drivers
- Changing the audio device number (0,1,2) in the GLOBAL file under assets/data
- Running in compatibility mode for Win 7 & 8
- using headphones (gave the same error)
some system specs:
Windows 10
Intel(R) Core(TM) i7-4980HQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s)
16GB Ram
NVIDIA GeForce GTX 980M
Any help would be greatly appreciated, would hate to have to get a refund without having tried at least. Let me know if you need any other information.
Thanks
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Laddo D
Magicmaker Developer
Magicmaker Maker
Posts: 215
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Post by Laddo D on Jan 29, 2017 10:46:08 GMT -8
Have you tried running oalinst.exe manually? It's in "C:\Program Files (x86)\Steam\steamapps\common\Magicmaker\_CommonRedist\OpenAL\2.0.7.0" (Steam version) or "C:\Program Files (x86)\Magicmaker" (Nonsteam version).
If that doesn't work, please go to "C:\Program Files (x86)\Steam\steamapps\common\Magicmaker\assets\data" (Steam version) or "C:\Program Files (x86)\Magicmaker\assets\data" (Nonsteam version) and open the file "GLOBAL" in notepad. Find the line:
FALSE ;log all system and error messages
and change it to:
TRUE ;log all system and error messages
Then try to run the game again. This will create a much larger and more detailed error log. Please post the contents here.
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Post by pkpiano on Jan 29, 2017 11:40:04 GMT -8
Thanks for the quick reply.
Forgot to mention I had tried oalinst.exe as well before (installed again to be sure) but no luck. I had also changed that value to TRUE in the Global file before as well (double-checked that too), but the error_log still only gives me the the sound error I had copied before, no additional lines whatsoever other than repeats of the same. Again, the process seems to still be running until I manually end it, but no additional logs are generated.
I realize this isn't terrible helpful...
Also for future reference, I did purchase the game through Steam.
Now I'm not particularly well-versed in coding and the like but a prior experience with an indie game (Crea) comes to mind. I was able to launch that game perfectly fine and play, however there was no sound at all. The developer did give an option to run a "win-32" version of the game as a beta option through Steam, and with that the sound and everything else worked. Oddly enough, I'm running a 64-bit version of Windows...
Not sure if this helps, but please let me know if you have any other ideas, thanks.
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Laddo D
Magicmaker Developer
Magicmaker Maker
Posts: 215
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Post by Laddo D on Jan 30, 2017 9:56:07 GMT -8
Hmm, I was really hoping the error log would shed some light on the situation. I can try to fix this but the exe will have to be tested on your computer. Replace model.exe in "C:\Program Files (x86)\Steam\steamapps\common\Magicmaker" with this file: www.dropbox.com/s/u69invyo6n4mfov/model.exe?dl=0And try to run the game. If it doesn't work, find error_log.txt and post it here. |
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Post by pkpiano on Jan 31, 2017 8:46:16 GMT -8
Unfortunately I'm getting exactly the same problem and only the same sound error message in the log. I tested the new exe with all permutations of compatibility mode as well as audio device setting in GLOBAL. I also uninstalled and reinstalled before testing with the new exe and made sure the log all system messages setting in GLOBAL was set to TRUE.
Let me know if I can test anything else, would love to help figure this out.
Thanks
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Laddo D
Magicmaker Developer
Magicmaker Maker
Posts: 215
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Post by Laddo D on Feb 1, 2017 8:04:56 GMT -8
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Post by pkpiano on Feb 1, 2017 9:50:14 GMT -8
Tried several combinations of settings but it consistently just added the first line along with the original error message:
FORCING ALL SYSTEM ERRORS MESSAGES
->INITIALIZING SOUND MODULE
Speakers (Sound Blaster Recon3Di)
FAILED TO INITIALIZE SOUND DEVICE
But I'm guessing that's not what you were hoping for...
Happy to test more or help however I can.
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Laddo D
Magicmaker Developer
Magicmaker Maker
Posts: 215
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Post by Laddo D on Feb 2, 2017 9:29:06 GMT -8
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Post by pkpiano on Feb 2, 2017 12:46:57 GMT -8
Something new at least. I got the exact same result below tested in compatibility mode for Win 7 & 8, as well as GLOBAL audio setting 0,1,2.
FORCING ALL SYSTEM ERRORS MESSAGES
->INITIALIZING SOUND MODULE
Framework.cpp - line 104
Framework.cpp - line 106
check_alerror
SOUND DEVICE ENUMERATION IS SUPPORTED
check_alerror
Framework.cpp - line 186
Framework.cpp - line 199
check_alerror
Speakers (Sound Blaster Recon3Di)
Device Address: 0
Framework.cpp - line 272
check_alerror
Framework.cpp - line 285
check_alerror
check_alerror
FAILED TO INITIALIZE SOUND DEVICE
And I appreciate your patience as well! Would love to help figure it out.
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Laddo D
Magicmaker Developer
Magicmaker Maker
Posts: 215
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Post by Laddo D on Feb 4, 2017 11:16:52 GMT -8
Alright, I think I'm homing in on what the issue is. Try this exe: www.dropbox.com/s/v9agqel0lxgqc7z/model.exe?dl=0By the way, you can delete error_log.txt before running the exe to get a clean log, without the messages from previous executables. |
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Post by pkpiano on Feb 5, 2017 20:32:27 GMT -8
Yup, I've been clearing the log regularly. Here's the newest version:
FORCING ALL SYSTEM ERRORS MESSAGES
->INITIALIZING SOUND MODULE
Framework.cpp - line 104
Framework.cpp - line 106
check_alerror
SOUND DEVICE ENUMERATION IS SUPPORTED
Speakers (Sound Blaster Recon3Di)
Generic Software
check_alerror
Framework.cpp - line 218
Framework.cpp - line 231
check_alerror
Speakers (Sound Blaster Recon3Di)
Device Address: 0
Framework.cpp - line 304
check_alerror
Framework.cpp - line 317
check_alerror
check_alerror
FAILED TO INITIALIZE SOUND DEVICE
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Laddo D
Magicmaker Developer
Magicmaker Maker
Posts: 215
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Post by Laddo D on Feb 6, 2017 7:05:39 GMT -8
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Post by pkpiano on Feb 6, 2017 9:16:41 GMT -8
Here's the latest:
FORCING ALL SYSTEM ERRORS MESSAGES
->INITIALIZING SOUND MODULE
Framework.cpp - line 104
Framework.cpp - line 106
check_alerror
SOUND DEVICE ENUMERATION IS SUPPORTED
Speakers (Sound Blaster Recon3Di)
Generic Software
check_alerror
Framework.cpp - line 218
Framework.cpp - line 231
check_alerror
check_alerror
Speakers (Sound Blaster Recon3Di)
Device Address: 0
Framework.cpp - line 309
check_alerror
Framework.cpp - line 322
check_alerror
check_alerror
FAILED TO INITIALIZE SOUND DEVICE
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Laddo D
Magicmaker Developer
Magicmaker Maker
Posts: 215
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Post by Laddo D on Feb 8, 2017 9:14:29 GMT -8
Alright, let's try something a bit different. First, verify your magicmaker files to return to the original exe for magicmaker. You can do this by right clicking the game, selecting properties, going to the local files tab, and clicking the "verify integrity of game files" button. Then download this dll and place it in "C:\Program Files (x86)\Steam\steamapps\common\Magicmaker" www.dropbox.com/s/yd311bsfqakem9x/OpenAL32.dll?dl=0Then try to run the game. This is an alternative software-based implementation of OpenAL, the sound middleware that Magicmaker uses. It tends to work on certain speaker and sound card setups that the common implementation does not work on. |
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Post by pkpiano on Feb 8, 2017 23:30:37 GMT -8
That did the trick, in game and all seems to be working. Error_log gave the following just in case you were wondering:
->INITIALIZING SOUND MODULE
sound.cpp: line 161 : code: 0x40964
Framework.cpp: line 184 : code: 0x40964
Framework.cpp: line 201 : code: 0x40964
OpenAL Soft
Framework.cpp: line 270 : code: 0x40964
->SOUNDS SUCCESSFULLY INITIALIZED
I appreciate your help and responsiveness throughout the process, all best wishes to you! Don't hesitate to write if you need anything else from me/followup, etc.
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